Refund policy

1. Returns:

1.1 Eligibility for Returns:

• We accept returns within 30 days from the date of purchase.
• To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

1.2 Return Process:

• To initiate a return, please contact our customer service team at [acquitco@outlook.com] within 30 days of receiving your order.
• Include your order number, the item(s) you wish to return, and the reason for the return.
• Upon approval, you will receive instructions on how to return the item(s).

1.3 Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.

1.4 Refund:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original method of payment within 7 business days.

2. Refunds:

2.1 Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us at [acquitco@outlook.com] within 7 days of receiving your order.
• Provide photos of the damaged or defective item and a description of the issue.

2.2 Refund for Damaged or Defective Items:

• If your return is approved for a damaged or defective item, we will provide a full refund, including return shipping costs.

2.3 Refund Processing Time:

• Refunds will be processed within 7 business days of approval.
• Please note that it may take additional time for the refund to reflect in your account, depending on your payment method.

3. Exchanges:

Unfortunately, we do not currently offer exchanges. If you need a different size or color, please return the original item and place a new order.